SDM adheres to the concept of "Putting everything into the user's consideration", and continuously improves design quality, engineering quality, and service quality by strengthening the quality awareness of all employees, improving business level, and strengthening process control. In 2022, the qualified rate of design products is 100%, and the excellent rate of design products is over 95%. The qualified rate of the main structure of the general contracting project and the qualified rate of the completion acceptance project are 100%, and the client satisfaction rate continues to improve.
Adhere to problem oriented approach and improve professional level
First, pay more attentions on the problems exposed by design modifications, design follow-up, and client complaints, and strive to improve professional level through flexible and diverse learning methods such as standard learning, software training, typical case explanation, and quality analysis meetings. Second, attach importance to scheme review and continuously improve the quality management and control capabilities throughout the entire process. Strengthen communication and exchange with the client, so that designers can fully understand the quality characteristics requirements of the client for functionality, credibility, safety, implementability, adaptability, and economy. Compact the responsibilities of designers at all levels, effectively fulfill their responsibilities in the management process, and periodically inspect the controlled status of design quality assessment forms and other documents. Third, strive to improve the profitability level of general contracting projects. Implement the concept of refined management and make every effort to achieve the quota targets issued by the company. Fourth, provide good design services and design follow-up visits, win the trust and understanding of the clients, minimize or eliminate the risks and negative impacts caused by design issues to the company, and create a good atmosphere for subsequent cooperation.
Strengthen technical support and build a standardized system
First, emphasize the understanding and application of normative standards, unify the interpretation and execution scale of standards & specifications, and form a consensus on controversial issues such as the impact of applicable standards and design requirements on structures and the division of explosion-proof areas for various projects, in order to clear obstacles for optimizing design. Second, refer to and draw on the research results of others, break the inherent thinking mode, and solve the problems such as strengthening the dust removal framework of the BF project in India and reusing the HBS shell of the BF project in India, and etc. through multiple comparative analysis and verification. Third, multiple technical documents such as "Pipeline Classification Table", "Design Guidelines for Fixed Pollution Source Waste Gas Monitoring Platform" and etc. have been prepared to strengthen the technical support platform. Fourth, promote the construction of design optimization pilot projects, synchronously review relevant conditions and plans, and optimize design and control investment from the source. Fifth, timely follow up and recommend participation in the preparation, revision and compiling of national/industrial standards based on the company's development plan. Participated in the compilation of "Technical Specification for Shell Structure of Ironmaking Process Furnace", "Evaluation Method and Experimental Rules for Low NOx Fuel Oil & Gas Burners", which were released in 2022, and "Technical Specification for Hismelt Melt Reduction Process", "Technical Parameter Requirements for Main Equipment of Hismelt Melt Reduction", and "Technical Specification for Acid Production from Wet Desulfurization Waste Liquid of Coke Oven Gas in the Iron & Steel Industry".
Transform quality awareness and improve management performance
The functional departments regularly provide feedback on counterpart information, conduct follow-up visits on key projects of the company and projects complained about by clients, timely propose suggestions for business learning directions and improvement measures, and timely revise and improve company level operation documents. Regularly summarize and analyze design changes, and publish analysis reports within the company on a monthly basis. The preparation of "Technical Review Guidelines for Industrial Construction Project Construction Drawings" has improved the approval rate of the company's design project construction drawing review. The company leaders led the research on the potential tapping and efficiency enhancement of general contracting projects, and implemented various management measures to effectively implement them. The functional departments have successively issued a series of management documents, standardized work processes and approval processes, and ensured the rigid control of project costs, laying a solid foundation for the potential tapping and efficiency enhancement of general contracting projects.
Carry out excellence creation and evaluation to expand brand influence
In accordance with the company's work requirements of "Establishing a new image of a first-class echelon", SDM actively participates in various national and industrial selection activities. The new green coke oven technology has been listed as one of the annual top ten leading technologies in the world metallurgical industry. The Rizhao Boutique Base Project of Shandong Iron & Steel Group designed and generally contracted by SDM has won the National 13th Five-Year Innovation Engineering Award, and the BF project, sinter project, coke oven project and steel rolling project in Rizhao Boutique Base Project of Shandong Iron & Steel Group designed and generally contracted by SDM have all won the National High Quality Engineering Award. In recent years, SDM has successfully generally contracted more than 20 large-scale green intelligent coke oven projects, such as 3700m3 & 3200m3 BF project in Handan Iron and Steel Group, 2×7.6m top charging coke oven of YUNNAN COAL & ENERGY GROUP, 7.6m top charging coke oven of SHANXI SHENGLONG, 2×6.73m stamp charging coke oven of SHANXI MINGUANG, and etc. Adhering to the development direction of global regional marketing layout and professional support, SDM has formed an efficient marketing network at home and abroad. Our domestic branches and institutes are located in Hong Kong, Tianjin, Jiangxi, Jiangsu, Shanxi, Southwest, and Northwest regions, cultivating a large number of distinctive and competitive products such as green intelligent coke ovens, BF hot blast stoves, energy conservation and emission reduction, and water services. Among them, the domestic market share of BF hot blast stoves is over 60%. In 2022, 21 applications were submitted for the "Excellent Survey and Design Achievement Award" organized by the China Metallurgical Construction Association, and multiple projects were awarded the Excellent Engineering Design Achievement Award.
